WHERE CAN I BUY IT?
Add us to your Amazon cart or order directly from our website. Our seasonings are relatively new releases, so they may not have made their way on to your store shelves.
DOES YOUR PRODUCT CONTAIN ANY ALLERGENS?
They are free of any nut or tree allergens. If you think you may have an allergen to any of the spices in Gilios please fill in the form on our contact page and we will respond in a timely manner.
All orders are processed within 1 to 5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Free shipping is available for orders over $50.
Local delivery is available for orders, we charge $5 for local delivery.
Deliveries are made from 9 AM - 7 PM on Monday- Friday. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.
You can skip the shipping and delivery fees with free local pickup at 37 Prospect Street, Amsterdam, NY 12010. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 5 business days. We will send you an email or text when your order is ready along with instructions.
Our pickup hours are 9 AM - 7 PM on Sunday - Saturday.
We do not offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 5-7 days of receiving your shipping confirmation email, please contact us at email@example.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return.
In the event that your order arrives damaged in any way, please email us as soon as possible at firstname.lastname@example.org with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at email@example.com